Privacy policy
We understand privacy matters and we promise not to abuse your trust in Red Earth Designs. The reality is that in order to make it easy for you to use the website and order online, we collect information about you which is stored on a server in the US. This page tells you more about the information we collect and how it is used.
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Shopify Software
This website is built using Shopify — a leading provider of online retail services. Shopify look after the security and safety of your data. They are professionals in this field and will keep your data safe.
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Information We Collect
Just browsing …
When you visit our website, we collect information about your device, your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the website, we also collect information about the pages and products that you view, and how you interact with the website. To collect this personal information, we use Cookies, Log Files, Web Beacons, Tags and Pixels.
When you buy …
When you make a purchase or attempt to make a purchase on the website, we invite you to enter your name, billing address, shipping address, payment information (including credit card), email address, and phone number.
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How We Use Your Information
We use your details to fulfil any orders placed through the website (processing payment, arranging shipping, providing invoices and confirmations), for general and sales communication with you (where applicable) and to screen for fraudulent orders. We also use your information to generate analytics about how customers browse and interact with the website.
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Sharing Your Information
In order to deliver a high-level online experience, we share some of your information with Shopify (https://www.shopify.com/legal/privacy) and Google (https://www.google.com/intl/en/policies/privacy). If requested by the legal authorities or to protect our own rights, we may also share your information with them.
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Do Not Track
Please note that we do not alter our website's data collection when we see a Do Not Track signal from your browser.
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Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please let us know. European residents should also note that any information we collect will be transferred to Canada and the United States.
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Data Retention
When you place an order through the website, we will maintain your order information for our records. This will be held on a database in the US or Canada until such time that we delete it.
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Modifications
We may update the terms, conditions and policies of this website from time to time.
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Need Some Help?
If you have a question about our Privacy Policy, please email us at info@redearthdesigns.co.uk and we'll get back to you as quickly as we can.